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Two-factor authentication adds a second step to your login. After your password, LanderLab asks for a 6-digit code from an authenticator app on your phone. The code changes every 30 seconds, so even if someone gets your password, they still cannot sign in to your account. Setup takes about two minutes and only needs to be done once per account.
2fa Landerlab

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Before you start

You need two things:
  • An authenticator app installed on your phone or computer
  • A password on your LanderLab account. If you signed up with Google or Apple, you can create one during setup

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Choose an authenticator app

Any app that supports time-based one-time passwords (TOTP) works with LanderLab. These are the most common ones:

Google Authenticator

Free and simple. Available for iOS and Android with optional cloud backup.

1Password

Stores your codes next to your passwords and syncs across all your devices.

Authy

Multi-device support with encrypted backups, so you keep access if you change phones.

Microsoft Authenticator

Works well if your team already uses Microsoft 365.
Pick an app that backs up or syncs your codes. If your only copy lives on one phone and that phone is lost, you will need your backup codes to get back in.

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Enable two-factor authentication

1

Open your Security settings

Click the gear icon in the top right corner of the dashboard, then click Profile in the left sidebar under Account. Scroll to the Security card.
2

Click Enable

Next to Two-factor authentication, click Enable. A setup window opens with three steps.
3

Confirm your password

Confirm Passowrd
Enter your LanderLab password and click Continue.Signed up with Google or Apple and never set a password? Click Set up a password in the same window, create one, then continue from where you left off.
4

Scan the QR code

Scan Qr Code
Open your authenticator app, choose the option to add a new account, and point your camera at the QR code on screen.If you cannot scan it, click Can’t scan? Enter the key manually and type the key into your app instead.
5

Enter the 6-digit code

Your app now shows a 6-digit code for LanderLab. Type it into the six boxes and click Enable two-factor.
6

Save your backup codes

LanderLab shows ten backup codes. Click Copy or Download to save them, then click Done.
Two-factor authentication is now active. The next time you log in, LanderLab asks for a code after your password.

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How to add the account in each app

The wording changes slightly from app to app, but the flow is the same:
Open the app, tap the plus button in the bottom right, choose Scan a QR code, and point your camera at the screen.
Create or open the login item for LanderLab, click Add more then One-time password, and scan the QR code with the camera icon.
Tap Add Account at the bottom of the app, choose Scan QR Code, and scan the code on screen.
Tap the plus icon, choose Other account (Google, Facebook, etc.), and scan the QR code.

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About your backup codes

Each backup code signs you in one time if you cannot reach your authenticator app. They are shown once during setup and never again.
Store your backup codes somewhere safe and separate from your phone, such as a password manager or a printed copy. Without them and without your authenticator app, you will be locked out of your account.
Do not save them in the same place you store your LanderLab password if that place is only protected by that password.

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Logging in with two-factor enabled

1

Enter your email and password

Log in as usual.
2

Open your authenticator app

Find the LanderLab entry and read the current 6-digit code.
3

Enter the code

Type it in before it refreshes. If the timer is nearly out, wait for the next code and use that one.

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Troubleshooting

Codes are tied to the clock on your device. If your phone’s time is off by more than a few seconds, every code fails. Turn on automatic date and time in your phone settings, then try again. In Google Authenticator you can also use Settings > Time correction for codes.
Click Can’t scan? Enter the key manually and type the key into your app. Zooming in on the page or increasing your screen brightness also helps.
Use one of your backup codes to log in, then set up two-factor authentication again on your new device. Each backup code works only once.
Contact LanderLab support from the email address on your account so the team can verify your identity and help you regain access.
If you can still log in with a backup code, do that, then turn two-factor authentication off and set it up again to get a fresh QR code.